I'm think everyone hears my garbled voice but I'm not sure. I've always found FiOS internet to be rock solid. I get that result every time I test with no intermittent problems that I've found. tells me ping time is 3 ms and the speed both ways is over 94 Mbps. I'm connected via wired connection to my router (CAT-5 as I recall) which is connected via Netgear Gigabit switches to my Verizon FiOS router. Other Info: Macrium (Licensed), Password Safe, Office 365, Wise Disk Cleaner, Crystal Disk Info Synology NAS DS918+ 10TB, Netgear Nighthawk X8 R8500 Tri-Band Samsung 860 EVO 1TB (Primary Data Drive),Īntivirus: Malwarebytes Premium, SuperAntiSpyware Pro (Licensed) Samsung 840 EVO 250GB (System Copy Drive), Hard Drives: Samsung M.2 NVMe 960 EVO 500GB Boot, Mouse: Logitech MX Master 3 Wireless & BluetoothĬooling: Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans Keyboard: das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0 Monitor(s) Displays: Asus VP279 27", Samsung BX2431 24" reinstall Skype) but since the problem happens with both apps I've mostly ignored them.Īny ideas how to fix this? The fact that it's interment doesn't help. I've looked at both support sites but most suggestions are specific to one application (e.g. I used the Device Manager to update drivers for the C310 but it says I'm up to date. I use ESET AV and verified that access by both Skype and Zoom is allowed. I've looked at Windows Settings and verified that access to the mic isn't denied, access by desktop applications (whatever they are) is enabled, and on the same screen the list of applications includes the two applications with the correct time of last access.
I don't run anything that would suck up network, CPU, or any other resources when I run these 2 applications. My desktop PC is pretty fast and I have Verizon gigabit FiOS which I connect to via Ethernet. Any time I test the mic there's no problem, and except for this problem the voice quality is fine. Twice when this has happened (the other time I didn't try to fix it) I've tried restarting the application and when I reconnected it worked fine. Twice the term Mickey Mouse has been used, but Mickey can be understood and I can't. It's happened with both applications and I can't correlate it with anything else that's going on. 3 times in the last 2 weeks (maybe 1/3 of the times I've used these 2 apps) when I connect the other people on the call say my voice is garbled so badly that they can't understand me at all. I've used Skype for a while and recently started using Zoom too.
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